PROCESS
FREQUENTLY ASKED QUESTIONS
What does a professional home organizer do?
As a professional home organizer, I will help you create a clutter-free and functional space tailored to your specific needs and goals. This will lead to reduced stress and enhanced well-being and efficiency.
Will I have to throw away all of my "stuff"?
Not at all. Decluttering is an essential first step to getting organized, but it doesn’t mean your home has to be empty. Rest assured, nothing will leave your home without your permission.
I'm embarrassed and afraid my mess is too much. Why bother?
You’re not alone! Many people feel overwhelmed by the chaos in their homes. A professional organizer can help guide you through tough decisions about what to keep, donate, and how to best utilize your space. I promise a judgment-free environment as we work together to create a home you truly love.
What should I expect from a consultation?
During our consultation, we'll discuss the areas of your home that are challenging you and why. This will help us identify your needs and priorities, allowing us to create a plan to address them. Please send photos of the spaces that need organizing before the consultation to clarify the project scope. Note: Booking a consultation requires a nonrefundable $50 fee, which can be applied to the cost of organizing after the session.
Do I participate in the process?
Absolutely! Decluttering is a crucial step in the organizing process. Together, we’ll make thoughtful decisions about what to keep and what to donate. After the decluttering, you can choose how involved you want to be in the next steps.
How long will it take?
The duration depends on the size and complexity of the job. After our consultation, I’ll provide a rough estimate, but the total time will vary based on decision-making speed and item volume.
How much do you charge?
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$50 consultation fee (applied to final cost)
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$85/hour for decluttering and organizing
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$75/hour for maintenance
Do you charge a travel fee?
There is no charge for locations within a 35-mile radius of Fredericksburg, VA. Travel beyond this area is billed at $0.67 per mile.
How do I maintain my newly organized space?
During our session, I’ll share tips for maintaining your organized space. It is the client’s responsibility to uphold the organization after each session. Maintenance packages are available for previous clients within 12 months of service who need a refresh.
Can I get a refund if I'm not happy?
All fees are nonrefundable, as I strive to understand and meet your needs throughout the process.
Who handles shopping for organizing supplies?
I can shop for supplies for you at an additional cost, or I can recommend products for you to purchase. All supplies are the client’s responsibility and are not included in the organizing session fee.
Will you haul away my donation items and trash after the project is complete?
Each session includes one carload of donations. Trash is not included.
What is not included in your services?
My services do not include cleaning, trash removal, lifting heavy furniture, building shelves, or any tasks requiring power tools.
What is your cancellation policy?
Please note that once you have booked an appointment, it means that time has been reserved in the schedule exclusively for you. If you cancel your appointment less than 48 hours before it is scheduled to take place, you will be subject to a fee of 50% of the scheduled session, payable in full before scheduling future sessions.
To avoid a cancellation fee, please provide cancellation notice at least 48 hours prior to your appointment. You can cancel or reschedule an appointment by emailing rebecca@organizedbyrebecca.org.
